Privacy Policy

Last updated on Aug 23rd 2023

This privacy policy sets out how PHOENIX BINARY SYSTEM PVT.LTD. uses and protects any information that you give PHOENIX BINARY SYSTEM PVT.LTD. when you use this website.

PHOENIX BINARY SYSTEM PVT.LTD. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

PHOENIX BINARY SYSTEM PVT.LTD. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:
  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cancellation and Refund policy

At PHOENIX BINARY SYSTEM PVT.LTD, we strive to provide our customers with the best software products and exceptional customer service. We understand that sometimes a product might not meet your expectations, and we want to ensure your satisfaction. Therefore, we offer a 7-day return policy for our software products.

At PHOENIX BINARY SYSTEM PVT.LTD, we strive to provide our customers with the best software products and exceptional customer service. We understand that sometimes a product might not meet your expectations, and we want to ensure your satisfaction. Therefore, we offer a 7-day return policy for our software products.

Refund Policy Details :

Eligibility: The 7-day return policy is applicable to all eligible software products purchased directly from PHOENIX BINARY SYSTEM PVT.LTD. This policy does not apply to any third-party software or products.

Timeframe: You have 7 calendar days from the date of purchase to request a return for a software product

Condition of the Product: To be eligible for a return, the software product must be in its original condition, with no physical or digital alterations or modifications. It should be accompanied by all original documentation, licenses, and packaging.

Proof of Purchase: A valid proof of purchase, such as a receipt or order confirmation, is required to process a return.

Return Process: To initiate a return, please contact our customer support team within the 7-day window. You can reach us via +917574010909. Our support team will guide you through the return process and provide you with any necessary instructions.

Refund or Exchange: Upon receiving and verifying the returned software product, we will offer you the option of a refund to your original payment method or an exchange for another software product of equal value.

Refund Processing: Refunds will be processed within 24 hours after the returned product has been received and inspected. The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

Non-Refundable Items: Certain software products that have been activated or registered may not be eligible for return. Additionally, any downloadable software or products that are not in their original condition are not eligible for return.

Cancellation of Digital Downloads: If you have purchased a downloadable software product and have not yet initiated the download, you may cancel the purchase within the 7-day window to be eligible for a refund.

At PHOENIX BINARY SYSTEM PVT.LTD, we are committed to ensuring your satisfaction with our software products. If you have any questions or concerns regarding our 7-day return policy, please don't hesitate to contact our customer support team for assistance.